Legal information
Last updated:
The formal facts about the company that runs IvyBet, and the rules it answers to, in one place.
Operator
| Company | Betable Limited |
|---|---|
| Registered in | England and Wales |
| Office | Suite 2.01, Colony, Jactin House, Hood Street, Manchester M4 6WX |
| Regulator | The Gambling Commission of Great Britain |
| Brand | IvyBet, sportsbook and online casino |
Licence
For customers in Great Britain, Betable Limited is licensed and regulated by the Gambling Commission of Great Britain. Anyone can confirm it by searching the company name on the Commission's public register. The licence conditions require gambling to be fair and open, keep crime out of it, protect children and vulnerable people and make sure customers are treated fairly.
Customer funds
Every licensed operator has to explain how customer balances would be protected if the business became insolvent. The protection level for IvyBet balances, rated on the Commission's scale, is shown in your account under Terms.
Complaints and disputes
Begin with live chat or email support. If our final response leaves things unresolved, it will name an independent dispute resolution service that looks at your case without charging you. Section 9 of the terms and conditions walks through each step.
Age and location
Only adults aged 18 or older may use IvyBet. Age and identity are confirmed before the first deposit, and access can be limited from countries where we don't accept customers.